FAQ

How can I pay?

We use PayPal as our payment processor, so we accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.

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Is your site secure?

Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. We never even see your credit card number; PayPal just tells us that you've paid and we ship you your stuff. We get your money through PayPal later.

Do I have to have a PayPal account to buy?

No, you can pay with your credit card without a PayPal account.

What if I don't have a credit card?

If you'd rather pay with a check or a money order, send an email to order@poise.cc stating which items you desire. I will promptly put it on hold for you and email you an invoice with a total for purchase and shipping. Items won't be sent until after a check has cleared. Checks and money orders can be mailed to Poise.cc at:

Poise.cc
PO Box 668
Evanston IL 60204

When do you ship?

The Ready-Made purses will most likely be sent out within 3 days of receipt of payment. You will receive an email once they have been left at the post office. Shipment via USPS is preferred but I'm willing to ship via FedEX or UPS and can give you a shipping cost before you make payment.

Most custom order purses will be shipped within four weeks. Occasionally a fabric order may take longer than expected, in which case you'll be promptly notified and given an estimated delivery date. If you are ordering several purses for a wedding, I recommend ordering 3 months in advance. I don't keep large amounts of fabrics on hand and since all the fabrics are woven by hand in Thailand, it can take a few weeks for a fabric order to be received.

Will the bag I get be the exact same color as what I see on my screen?

I try to make the image match the fabric, but I can't know how different it will look on your computer. Should matching exact color be an issue, I'm happy to mail you a few swatches for the cost of shipping. If you have a dress or other item you'd like to match, I'm willing to take a small swatch of the dress fabric or some other color sample to match fabrics. I cannot guarantee an exact color match in all cases. If you'd like to make sure that a purse matches a dress, ask your dressmaker if you can have extra fabric. I'll let you know how much fabric I will need to make your desired purse.